When to Outsource Your R&D Process to a Specialist
Posted on 22. Sep, 2010 by Guest Post in Business, Entrepreneurship
Entrepreneurs are innovative thinkers. Most aspire to be a jack-of-all-trades, which occasionally causes them to be a little overconfident in their abilities in areas they really know nothing about. This mentality often leads to disaster.
The problem with this attitude is that it leads to the inevitable tradeoff of being a generalist vs. being a specialist. You have probably already heard this discussion enough times to make to make you wish your ears fell off but I will summarize it briefly. Generalists lack expertise in any one area, so they are not well positioned to handle many of the challenges that they face.
Technology entrepreneurs face the same problem. Most do not know enough about the product development process to tackle this challenge themselves, even if they choose to believe otherwise. Some come from technical or engineering backgrounds and are well positioned to develop their own technology development strategies. However, even the entrepreneurs who come from technical backgrounds still must contend with the fact that they might need to ask for help on a problem they are not very knowledgeable about.
Product development is a complex task. Engineering is one of many disciplines that play a part. Engineers from the mechanical, electrical, chemical and nuclear disciplines often have to work together to synthesize a product that will fit into the market. Mechanical engineers may focus on structural, thermal, fluids or materials. Finally, a fluids engineer can focus on transient flow, high-speed applications or aerodynamic design processes.
If you thought that Google hired thousands of engineers with the same backgrounds who rotate around many different positions, you need to rethink the product development process. Quality products come when brilliant minds with unique experiences and different training bring their talents together.
Unfortunately, small technology entrepreneurs do not have the same resources Google does, so they cannot afford to hire every specialist they may need to give life to an ambitious idea for a new product or service. This is one of the reasons why outsourcing has become so big in the global business world. Companies sometimes need specialists who may not even exist in their own country. Outsourcing their service needs to a specialist may be a brilliant idea but it is can be difficult to find an outsourcing strategy that works. The following checklist has been proposed by most companies who have experience outsourcing services:
- Does the company have the ability to handle the technology you are working with?
- Are the goals of both companies in line with each other?
- Have past clients been impressed with their services?
- Do financial reports suggest stability?
- Do they have the resources to handle the project requirements?
- Do any subcontractors they use offer services of similar quality?
- Most importantly, are they willing to adapt to your project requirements even if they are not consistent with their own process for providing services?
Outsourcing services can be a double edged sword. You have the ability to access specialized services that you could never offer yourself. On the other hand, you must sacrifice a lot of the control you have over your own development process. In order to maximize the potential of your outsourcing strategy, you must coordinate with vendors carefully and make sure the terms of your services are clear from the beginning.
About the Author: Kalen Smith is the founder of Engineer-a-Business, a provider of business-to-business services and informational products for developing technology businesses. Read more about Kalen here.
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Jake Adams
22. Sep, 2010
“Quality products come when brilliant minds with unique experiences and different training bring their talents together.” Couldn’t be more true. Good post Kalen.
bikram
22. Sep, 2010
I think this is the secret of google success: “Quality products come when brilliant minds with unique experiences and different training bring their talents together.”
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23. Sep, 2010
Great points about how many entrepreneurs hurt themselves by trying to do everything themselves. I have definitely experienced this firsthand. You have to accept that there is bound to be some areas where you could use some help. Even if you are very skilled in many areas, you may simply not have sufficient time to devote to each area.
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23. Sep, 2010
Every business has limited resources, and every entrepreneur has limited time and knowledge. So outsourcing can help our business to shift its focus from peripheral activities toward work that serves the customer, and it can help us set our priorities more clearly. In addition proper outsourcing can save a lot of money.
Mauricio Malchevic
23. Sep, 2010
You do not necessarily have to lost control when you outsource something. As the post mentioned, if you choose carefully and set commong goals, the result will be a very good strategy.
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24. Sep, 2010
It’s definitely hard for us to admit when we need help. The reasons for it are many, be it pride, or insecurity with letting others have access to your work, and so on. Those who succeed know their limits and will realize immediately when something is clearly in need of outsourcing to someone else that might be more adept to that task. It will be good for the organization overall on the long haul.
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29. Sep, 2010
Outsourcing is the best option when you try to reduce operational cost of your company but most of the time, it hampers quality services and after all, these are our customers who are at stake.
tires
04. Oct, 2010
I think sometimes too entrepreneurs get in the mindset that they want to try and save as much as they can so they try to do it all themselves, where as they would probably be better off allowing someone else to do that work for them.
Till then,
Jean
JohnAtBlogtrepreneur
06. Oct, 2010
@Jean: I agree with you. That reluctance to let go and delegate or outsource can burn someone out faster than anything. It’s important to focus on what you do best and what’s going to truly build your business and hand the rest off. Great points as always. Thanks for sharing!