Tag Archives | customers
The Trust Lubricant: Building Relationships to Sustain Your Business
What makes a good business relationship? It is a quality product? Open lines of communication to your client? The ability to fulfill every single client request? It’s probably a combination of these things, but the prerequisite to creating a strong, mutually beneficial relationship between you and your client is pure, unwavering trust. It sounds simple:... Read More
7 Simple Ways to Destroy Your Business
The relationship between a small business and its customers can be very complex at times. And although it’s not as intense as the relationships that we have with our loved ones, similar risks can be involved. The relationship between your business and your customers can be blemished by things like dishonesty, broken promises, and betrayals... Read More
How to Deal with a Damaged Online Rep
If you have any kind of online presence, customers, readers, followers, or whatever you call them, are talking about you. Whether it’s comments on your blog, tweets about your business, or reviews and feedback on sites like Yelp or Epinions, the Internet has made it easy for everyone to make their views known. And that’s... Read More
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Adam & Matthew Toren
Matthew and Adam Toren are brothers, serial entrepreneurs, investors, and mentors.
For nearly 20 years, Matthew and Adam have provided instruction in management concepts, marketing, and finance to emerging and distressed small businesses. They currently own and operate a successful media company, which includes several online properties and print publications.
The Toren Brothers are also the authors of the award-winning book, Kidpreneurs: Basic Principles of Entrepreneurship for Kids aged 6 to12 years old and founders of YoungEntrepreneur.com, one of the largest online entrepreneur communities.