What to Expect From Social Media Marketing in 2010

If 2008 was the year of beginnings and 2009 was the year of revelations, then 2010 is likely to be the year when social media marketing finally reaches its stride. It’s all about connecting and the opportunities for organizations that truly embrace the idea of social marketing are almost limitless. In fairly short order, the Internet has gone from the role of a handy source for information to a must-have, finger on the pulse, essential way of keeping in touch with everyone and everything. Expect real opportunities to emerge now that we have ways to interact in real-time.

The emergence of the iPhone and other smart phone alternatives has helped to introduce the concept of instantaneous gratification to millions of people. We live in a “now” culture and want instant answers to our thoughts, questions and problems. Commercial operations will be quick to exploit this urgency and we can expect to see applications and other solutions emerge, enabling us to convert this online connectivity to off-line action. For example, geo-targeted, personalized delivery of product or service solutions will become more commonplace, enabling you to receive a notice on your smartphone suggesting you interact with the retailer in your immediate locality based on your previous habits and propensities.

There’s so much data available within social networking now that it will be leveraged and used in ever more sophisticated fashion during 2010 and beyond. Micromarkets will emerge with dizzying regularity as this information is immediately converted from raw data to business opportunities. Trends will be identified as they are happening and as applications and solutions become more and more sophisticated there will be an increasing number of opportunities for smart and forward thinking businesses to make money, more quickly as they capitalize.

The Internet has long been fueled by the thirst for information and by the search mantra, but that information has historically been less than current. This will now change, as soaring Twitter use provides up to the second relevancy and data availability to Google and Bing search engine platforms. Real-time results will ensure that the would-be purchaser is even more educated and ready to buy products or services provided by the switched on entrepreneur.

The pace of technological change is so dizzying. At the beginning of 2010 we await with keen interest the likely arrival of the next generation of communication tools, possibly led by the iSlate product from Apple. Before long, everyone will have their own fully functional, always connected personal computing device at the right hand, where solutions and answers are only a second or so away. The mobile web will begin to complete the process of change. No longer will we have to make a special effort to do our research and formulate our buying decisions and we will be prompted by eager sellers to make a buying decision right now.

Social media platforms will be the conduit of change in 2010.

Adam Toren

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